Call Center Agents (with or without Experience) [Philippines]


 

Apply NOW and join our TEAM!

New Education Relief (NER) is HIRING for Call Center Agents (Transfer Officer)
- In-house account, Las Piñas work location

Job Description:

  • Answer or make calls to clients to learn about and address their needs, complaints, or other issues with products or services
  • Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
  • Build lasting relationships with clients and other call center team members based on trust and reliability
  • Utilize software, databases, scripts, and tools appropriately
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
  • Take part in training and other learning opportunities to expand knowledge of the company and position
  • Adhere to all company policies and procedures

Qualifications:

  • With or without BPO Experience
  • Confident and comfortable to deal with USA Clients
  • Exceptional communication skills utilizing email, phone, and instant messages
  • Solid organizational skills
  • Preferably, has handled a customer survey driven account
  • Preferably, has handled a financial campaign
  • Willing to work in the night shift following PST
  • Willing to work Onsite (in Las Piñas - near Alabang)

Fixed shift- 11:00PM - 8:00AM, Mon-Fri
Earn P20,000 + uncapped commissions!!!

#hiring #work #sales #job #customerservice

Job Type: Full-time

Salary: From Php20,000.00 per month

Benefits:

  • Paid training

Schedule:

  • 8 hour shift
  • Fixed shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • Commission pay

COVID-19 considerations:
safety protocols, masks, vaccined employees

Ability to commute/relocate:

  • Las Piñas: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Senior High School (Preferred)

Experience:

  • Call Center: 1 year (Preferred)

Language:

  • English (Preferred)

Expected Start Date: 05/22/2023


 

.

Post a Comment

Previous Post Next Post

Sponsored Ads

نموذج الاتصال