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- We are looking for 6 representatives to join as customer operations representatives.
- The team will be responsible for managing whatsApp group operations, addressing customer support inquiries, establishing a new store and order approval system, with the goal of improving repeat purchase rates and self-service order data.
Description
- Managing Whatsapp group operations
- Addressing customer support inquiries.
- Establishing a New Store Registration system and order approval system with the goal of improving repeat purchase rates and self-service order data.
Qualifications
- HND / B.Sc from any recognized institution
- Previous customer service or operations experience preferred.
Salary
N60,000 Base + 20,000 KPI.
Application Closing Date: 30th July, 2023.
Method of Application
Interested and qualified candidates should send their CV to: latestroles716@gmail.com using the Job Position as the subject of the mail.
2.) Business Developer
Job Location: Lagos
Requirements
- Candidates should possess an OND / HND / B.Sc / B.A Degree with 2+ years relevant field sales experience (FMCG / E-commerce).
Salary
N93,000 - N110,000 Monthly (Based on relevant experience).
Application Closing Date: 31st July, 2023.
Method of Application
Interested and qualified candidates should send their CV to: ng.hr@egatee.com using the Job Position as the subject of email.
Note: Candidates should be available for immediate resumption.
3.) Business Developer (Fashion, Electronics Gadgets & Construction)
Job Location: Island / Tradefair / Alana / Arena, Lagos
Job Summary
- We need Business Developers to market our services to various markets in Lagos.
Requirements
- Candidates must have at least 2 years Experience in sales
- Must reside close to locations listed.
Remuneration
N95,000 - N111,000 Monthly.
Application Closing Date: 30th July, 2023.
Method of Application
Interested and qualified candidates should send their CV to: ng.hr@egatee.com using the Job Position as the subject of the email.
4.) E-commerce Platform Commodity Operations Manager
Job Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- Develop and execute product operation strategies for an e-commerce platform in the Nigerian market, focusing on enhancing product performance and driving sales.
- Manage the end-to-end process of product sourcing, selection, and onboarding for the platform ensuring a diverse and high-quality product catalog.
- Optimize product listings, including product titles, descriptions, images, and pricing, to maximize visibility, conversion rates, and customer satistaction.
- Conduct market research and competitor analysis to identify market trends, customer preferences and potential product opportunities in the Nigerian market.
- Develop and implement promotional strategies, campaigns, and merchandising plans to drive
- product awareness, engagement, and sales growth
- Collaborate with internal teams such as marketing, logistics, and customer service to ensure seamless product launches, inventory management, and order fulfillment.
- Analyze product performance metrics, sales data, and customer feedback to generate insights and make data-driven decisions for product optimization and assortment planning.
- Monitor and optimize kev performance indicators (KPIs) such as product conversion rates customer reviews. and return rates. taking necessary actions to improve overall product performanceand customer experience.
Qualifications
- Bachelor's Degree in Business Administration, Marketing, or a related field.
- Minimum of 3 years of experience in e-commerce platform product operations, preferably in the Nigerian market or the African e-commerce industry. Candidates from Jiji, Jumia, Konga are preferred.
- Excellent communication skills, both verbal and written, to effectively interact with interna teams, external partners, and suppliers.
- Strong understanding of the Nigerian e-commerce market, consumer behavior, local trends, and competitive landscape.
- Excellent analytical skills with the ability to analyze data, identify patterns, and make informed decisions to drive product pertormance
- Detail-oriented with a focus on accuracy. gualit. and continuous improvement.
Application Closing Date: 31st July, 2023.
Method of Applicaction
Interested and qualified candidates should send their CV to: ng.hr@egatee.com using the Job Position as the subject of the mail
