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Do you want to journey with us in transforming the "Living & Work Spaces" of others?
The Retail Sales Executive plays a vital role in connecting with the prospect customers through design concept selling. We are looking for a passionate individual who’s able to learn quickly and with a strong interest in communication and influencing. Suitable training and guidance on the sales approach and methodology with be provided.
Design Concept Selling
- Ability to connect the design concept to customer's needs.
- Walk through the design process and give examples of benchmarking, immersion, concepting and ideation.
- Presenting visually through showroom displays to create greater impact.
- Showcasing past projects and their results to get buy-in and gain credibility.
Sales Target Management
- Use Sales Funnel methodology to track customer journey, sales processes, and drive sales result.
- Identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.
- Closely follow up on prospective customers and leads to create sales opportunities and increase conversion rate.
- Drive service quality and customer satisfaction for continuous improvement.
- Achieves sales target and net income target, analyzing variance and initiating corrective actions.
- Develop relationships and identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.
- Communicate scheduled sales reports in accordance with organizational standards.
- Suggest new operational strategies to improve store's performance and productivity.
- Perform regular sales analysis & reviews to evaluate promotion and sales strategy effectiveness and to identify business opportunities.
Deliver Store Service & Excellence
- Provide personalized in-store customer experience to meet needs and provide satisfaction.
- Improve merchandising presentation and visual displays.
- Deliver operations and service excellence over multiple customer touch points.
- Recommendation of areas of improvement to continuously improve productivity.
- Responsible for sales order processing.
- Conduct data-driven functional analysis with CRM system applications, etc.
Job Requirements:
- Degree or Diploma in any fields of study.
- Fresh Graduates are encouraged to apply.
- Relevant experience in Sales & Marketing related activities and with proven track record.
- Experience with using CRM analytical digital applications.
- Able to communicate effectively with English and Bahasa Malaysia.
- Possess interest in interior designing and design concepts.
- Sales driven and independent in a fast-paced environment.
- Great interpersonal, relationship building and communication skills to all level of customers.
- Role is based in PJ or Kota Damansara.
Job Types: Full-time, Fresh graduate
Salary: RM3,000.00 - RM5,000.00 per month
Benefits:
- Free parking
- Gym membership
- Professional development
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Accounts payable: 1 year (Preferred)
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